One of the best relationship builders you can do is to acknowledge your customer's birthday. And you know what, not by email or ecard, but by a good old fashion greeting card! It takes a little bit more effort, but that extra effort will make them feel that you genuinely care about them and it will help build a nice relationship with them which will help grow your business.
You can go pick out a card from a drug store or card store in your local area, or you can use an online service where
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